Important Information

Codes of practice

• Banking Code of Practice
• Code of Operation for the Department of Human Services and the Department of Veterans Affairs
• Family Law Guidelines
• ePayments Code

Disclosure documents

• Terms and conditions for products and services
• Product disclosure statements
• Privacy disclosure statement
• Electronic communication consent
• Financial services guide, and more.

Financial Claims Scheme (FCS)

An Australian Government scheme that provides protection and quick access to deposits in banks, building societies and credit unions in the unlikely event that one of these financial institutions fails.

Privacy

• Horizon Ridge Credit Union Privacy Policy
• Credit Reporting Policy
• Credit Reporting Statement of Notifiable Matters
• Consumer Data Right

Target Market Determinations (TMD)

Target Market Determinations for financial products distributed by Horizon Ridge Credit Union are to ensure that the right products end up in the hands of the right customer. We do this by focusing on our customers in the design and distribution of our financial products.

Website terms of use

The terms of use for the Horizon Ridge Credit Union website sets the rules for using our website with our rights in, and restrictions on your use of, the site, product and services information, third party content and jurisdiction.